FlyerTalk Forums - View Single Post - Any other Gov't Travellers getting told this?
Old Aug 16, 2006 | 10:21 am
  #14  
heffa
15 Years on Site
 
Join Date: Apr 2006
Location: IAD
Programs: UA GS, Avis CHM, Marriott & SPG & PC Plat., Hyatt & Hilton Diamond
Posts: 4,548
Originally Posted by Cheap Elite
I have a question, when you noticed the rate change, why didn't you just show your printed confirmation?
The first time I didn't notice until check-out. I was in a hurry and told front desk that there were a problem with the bill but they couldn't see my original/correct rate. Strange! Anyhow, I was in a hurry and sent the GM an email instead and he fixed it. The second, third, and fourth time I pulled up my laptop on the front desk and showed them the correct rate. Actually, after second time (I think) the ppl were aware of it and it usually just helped waving with my GOV ID.

Well, I mailed the GM my concern and he just says than no changes can be made or will be made to this, meaning that everyone who checks in to Hilton SPI have to check that the booked GOV rate is correct and not changed to a corporate rate.

I am just so happy that I'm not going back...
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