Stayed at the Hilton STL airport two weeks ago. I booked a “government rate with breakfast AND dinner” on the web. At check in the lady at the desk told me “we no longer offer that rate and we don’t give out the dinner chits. We’ll only give you the breakfast chits.” I responded that I booked the rate on their web site and had the printout of my confirmation verifying that B-fast AND dinner were included. She disappeared into a back room for all of 15 seconds and reappeared with my b-fast AND dinner chits. A lame attempt at bait and switch if you ask me, which is illegal in all 50 states.

Bottom line is carry documentaion at all times and call them on their B.S.!