Originally Posted by upfront01
There is quite a distance between our positions at the doors of the aircraft and people in the furthest point in the cabin, not to include partitions/bulkheads and possibly surrounding noise. Also when faced with an emergency situation people (you and me) can freeze. That's why we are trained to shout loud, clear positive commands.
Fair enough, as long as they are "loud, clear, positive commands". It's easy to imagine some 23 y/o FA on an RJ who's facing her first a-typical event
shrieking the commands. There is a difference between speaking loud and calmly as opposed to loud and panicky. I'm sure no one believes a single word of what that Free Press writer said at this point, but if his characterization of the FA's "shrieking" is true, that may have led to some of the confusion.