Originally Posted by montrealer
I'm curious about what seems to be policy that FAs should shout to make passengers evacuate/deplane rapidly. It seems to me that compared to directive but calm instructions, shouting would make passengers more panicked and in general makes some people more resistant to doing what they are told. Does it truly help on the average?
(This is not a rant or flame, genuine curiosity)
Cur is right AND the flight attendant's voice must be heard over everyone else. Asking people to deplane in a normal voice with not be heard past the first row or two. Flight attendants train extensively with their commands to ensure the aircraft is evacuated as quickly as possible. Some people have the tendency to "freeze" in high stress situations and the directive commands are used to give clear and concise directions.