<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by jfulcher:
You guys just want delta to give it all away to you don't you? </font>
It is comments like this that make you sound like you work for DL! You and DL truly do not understand what customer "VALID" requirements are. I say VALID as "giving it all away for free" is not a valid requirement and sounds like you think DL's best customers are greedy idiots. It is this attitude that has caused many DL top level customers to avoid flying DL.
What the customer wants is a FF program that is easy to understand and does not have to be an actuary and psychic to figure out if they may or may not have a chance at getting an upgrade. They do not want everything for free, this is your demented interpretation. This FF website is all about getting more and improving your flying experience. Perhaps you should go work for DL customer service where "just say no" has been the party line and or find an website the preaches that Leo Mullin is King.
[This message has been edited by JRF (edited Mar 24, 2004).]