In the midst of all this confusion, it's good to hear from you.

Yes, I will be checking more, 2 bags instead of just one or none with a carry on. One will be a heavy Zero-Halliburton make up case that is leak proof. I haven't used it for many years due to the fact it is heavy, but here we go....it's coming out of the closet.

We need to know exactly what we can carry on board.

In my opinion taking medicine from a sick infant is a sin. There is no fexcuse for doing so. You should have appealed to a supervisor to help that Mother. That was cruel. You had the guts to tell us you did so, but it still wasn't the right thing to do.