Originally Posted by Guy Betsy
The onus lies with AC. Or rather the agent doing the ticketing!
This is what I thought.... they seemed to be very stressed that particular day at YUL.
Originally Posted by Guy Betsy
In any case, it is sometimes up to the passenger's responsibility to check up with respective airlines to make sure that they have ticket numbers etc on their record.
Yes, but these days nobody reconfirms their flights or does similar things! I don't even recall the last time I was asked to do that; must be at least 10 years ago.
I will contact AC when I return... hopefully something will come of this, though I am not too hopeful.