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Thread: DCA - Elite Access Security Line?
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Old Aug 10, 2006 | 9:54 am
  #11  
KENNECTED
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Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Originally Posted by bocastephen
I have had to chastice the ID checkers on numerous occassions for not policing this line...but the response I receive is usually a shoulder shrug and some comment in an unintelligable language. Just analyze all the lines and figure out which is shortest and moving the fastest.
You should let the TSA person know (who will say it's the airlines responsibility) and the Gate Agent (at the airport the incident occured) as per a note I got from a person in Continental's executive office about this very issue.

A gate agent is suppose to alert the base operations manager who is then suppose to speak with the security line folks.

CO Insider, can you let us know what the proper procedure is for reporting Elite Access Security Line issues?
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