<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ExpoTrac:
In my experience, the number of rude passengers far outweigh the number of rude FAs.</font>
One big diffrence though. The pax's are the customers and the FA's are paid employess on the job. I'm not excusing anyones rude behavior, but at any job, employees are paid and expected to put up with customers.