Originally Posted by sdsearch
If they credit at all, they SHOULD credit automatically. But in some fraction of cases, it doesn't work, and then you have to call them (which might be costly from Germany?) to get the name of the person to fax the receipt (or credit card statement) to them to get it manually added.
You don't have to fax it. I don't have access to a fax machine (for free) so I just copy the Idine receipts that haven't posted and I snail mail to RN in Florida.