FlyerTalk Forums - View Single Post - What boarding process does JetBlue use?
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Old Aug 6, 2006 | 8:26 am
  #25  
JetBlueFA
 
Join Date: Apr 2006
Programs: jetBlue TrueBlue, Marriott Rewards, Hilton Honors Diamond
Posts: 2,164
Sometimes having us out in the aisle will help speed up the process a bit. I like to ask the customer if they need help with the carryon, and if they say "yes" then I ask where they are stitting and tell them to have a seat while I store their luggage in the overhead. The one thing that would extremely speed up the boarding process is, get ready to sit down before you enter the aircraft! When I fly I always have my book, IPod, and anything else I need already in my hand or in the carryon that is going under the seat. That way all I have to do is put my roll-a-board in the overhead, 10seconds to accomplish. Some people find their seat, sit their carryon on the arm rest and take up the whole aisle while they are looking for their magazine or whatever. Do this before you get onboard.

There are still a few cities that, no matter how we do it, boarding still takes forever. PBI and MCO are the 2 that come to mind, whether going or coming, they always take forever to board. There's nothing we can do about it so if you are coming or going to these cities, be prepared.
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