Originally Posted by JetBlueFA

Some flight attendants will still help load bags into the overhead. The company does not require us to do this because several flight attendants have been severely injured lifting customers bags. Many will now just assist the customer, customer lifts and we guide. It is hit or miss on whether or not the flight attendants will help. When I'm incharge of the cabin (flying the F1 position) I always tell my crew to do what they feel comfortable with as I don't want any of them getting injured and thus delaying a flight.