Mary Beth is the idiot here, along with her jerk of a father.
Why did she spend 15 minutes getting yogurt pretzels when it was only 35 minutes before published departure time? She had 40 minutes to get her yogurt pretzels (2:45 to 3:25).
Why did her father let her do that? If he flies all the time, doesn't he know what happens when you're not at the gate 15 minutes before departure? On a full flight, they do that in order to process standbys.
As far as the gate agents making faces at him ... while I wasn't there, I'll bet you that he threw a world-class hissy fit. Of course you aren't going to read details like that in the article, because he is the one who wrote it.
I would love to read the gate agents' side of this story.
Well, on the bright side, this means two fewer people flying Delta who hop up and down and scream like a spoiled toddler when they don't get their way.
[This message has been edited by JS (edited Feb 23, 2004).]