Originally Posted by Mikel at Webflyer
The search feature is far from perfect, no doubt, and we feel your pain.
Personally, if confronted with a search challenge like the one you present, I would attempt to identify
one unique term in the email and perform a search on that term, under the assumption that someone else might have also posted the text of the email. In this particular case, because the promotion doesn't have a name or an associated number, I would have picked one of the telephone numbers listed. In fact, a simple search on "1-800-450-4442" delivered the correct thread in the top two choices (this thread was the top choice
).
Again, not perfect, but workable.
Thanks. Must say, though, it does seem rather backa$$wards to search using an 800- in the text of the MP email offer instead of terms/phrases like "hotel points." (The search function deemed "points" to general to be useful, so went for "hotel," ignoring "hotel points," which should have produced the desired result without a problem.) So, will make do with what we have, but still think it a remarkable shortcoming of an otherwise so excellent website.