Originally Posted by ContinentalFan
It is a bit of a balancing act. CO needs to turn its attention to other constituencies to make sure they're happy. So far, based on the numbers the company is producing, I'd say that the carrier is doing a very good job.
I know I'm in a very small minority here, but I definitely think that Kellner is neglecting some basics in order to produce these numbers. My prediction is that the damage being done now will begin to seriously reflect on CO in 24-36 months.