Originally Posted by TWA Fan 1
Yes, it is. And one of the paradoxes of being overly fixated on the bottom line is that--in short order--the bottom line suffers.
It's an economic doctrine you might call Kellner's Principle...
It is a bit of a balancing act. CO needs to turn its attention to other constituencies to make sure they're happy. So far, based on the numbers the company is producing, I'd say that the carrier is doing a very good job.