FlyerTalk Forums - View Single Post - Is CO losing its focus on operations and on-time execution?
Old Aug 1, 2006 | 10:00 pm
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Originally Posted by ContinentalFan
Right now, Continental appears to be fixated on the bottom line..
Yes, it is. And one of the paradoxes of being overly fixated on the bottom line is that--in short order--the bottom line suffers.

It's an economic doctrine you might call Kellner's Principle...
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