Join Date: Apr 2006
Location: Los Angeles, California
Programs: United LT-GS, AA LT-Plat, Hyatt LT-Globalist, Hilton LT-Diamond, Marriott LT-Titanium, Hertz PC
Posts: 15,832
I haven't seen any lack of focus on operations. Right now, Continental appears to be fixated on the bottom line. I'd be surprised if Continental neglected operations or on-time departures, as these factors can directly affect the bottom line. If you check the latest DOT data, you'll see that Newark hasn't done too well over the past few months. I'd say that some of these problems can probably be attributed to decisions made be Continental, but I wouldn't say it represents a lack of focus on operations.