Originally Posted by flysurfer
..According to several call center agents I talked to last week, there's no such thing as LH flight filekeys, no such thing as phone check-in..
Exactly. That is the main issue - along with the ICCs (just survived a debated
with US' ICC), novice call centre gangs in Eastern Europe, ignorance does spread
real well elsewhere.
So as it looks from official statements I and
lech got, there is no seat
blocking. Personal experience of the same FTers and
mag also indicate that
it may not exist for all.
But then the seat maps are a strong pointer that there is something to it. So is
the experience of the Flymaster, out moderator, RTW,
ierax, and
ulev.
This brings us back to the one basic question: did any of you who had access to
a competent call centre ever have the existence of seat blocking being confirmed
by an LH official? Any word from Kassel? Or any statement from the HON
ourable
desk in this matter?