Originally Posted by dartagnan
I've noticed this as well, a gradual increase in the "expected" amount of the tip from 15% to 20%. I feel that 15% is more than adequate for acceptable service, 20% for exceptional service, and I tip accordingly.
I just got back from a Hard Rock Cafe and the bottom of my bill said that a 15% gratuity was suggested if the service was acceptable (or some such word). I was surprised at the low suggestion. But I almost always leave 20% +/- a few cents...the advantage of client-paid per diems (my wife ~hates~ it when I leave more than 20% when we go out.