Originally Posted by trm2
I have never had trouble booking reward tickets. Maybe I am in the minority, but June 1 this year, I booked two Standard BF tickets to HNL for late September, with a stopover (CLE-EWR-HNL-LAX then SAN-CLE). While I am "Elite", it is only Silver, so I don't know if that helped very much. I couldn't book online because of the stopover, but when I called, the CSR bent over backwards to make the trip work. I was able to get the exact dates, and even flights I wanted. (we are celebrating two events also)
I must be the only one with difficulties.

I seem to have them every year as I'm always having hard times for when we go. But again, I'm trying to arrange trips from Asia and from USA at the same time to all meet up at specific dates so I'm two strikes right there. Plus I try to mix reward one and onepass at times.