Originally Posted by rc408
Has anyones York Poto points show up for either the clickthrough or a purchase?
<edited for brevity>
I emailed MyPoints with all the info including their ad and my receipt and they refused to do anything. I explained the issue again and again they refused. The points I would have earned would have gotten me to my award level where I would have cashed in. Now I have to wait a bit longer. I know it's not that big of a deal but I think they should live up to their promises and if their system messes up I shouldn't be penalized. In the future I will have to make sure every time I click or purchase that it shows up immediately I guess. Bad job MyPoints.

What do you mean exactly by "refused"?
What reason did the give?