Originally Posted by hvnflyer
As a platnium, its very rare that I fly coach on a transcons and that happened last week. I do not understand why Continental flies 800's and cramps the seats so close. With JETBLUE's seating and televisions, I understand that this is the airline of choice for transcons. Why can't Continental give room just on the transcons...
Does anyone really care about meals at mealtimes. I would rather buy food on the plane which is better or at the airport.
I think that Continental is doing a careful balancing act right now, and, based on the bottom line, it's working out for the carrier. I only fly JetBlue if I am making a last minute purchase, since CO fills up fast and I end up with a middle seat.
Most people don't complain about the pitch in coach; they focus on price. I think that CO tries to favor the elites by holding (sometimes) bulkhead and exit row seats. Overall, however, I agree that it's cramped. Flying across the country on Continental in coach isn't fun.
If a passenger wants comfort, JetBlue is the way to go.