Originally Posted by bocastephen

Good luck to Doug. So far his only priorities have been...

1) plagarizing Leo Mullin's playbook on how to destroy an airline
2) deepening the divide between labor and management
3) deepening the divide between the airline and its core customers
4) finding new and unique ways to cheapen the product, reduce its quality and alienate revenue generating customers in favor of offering cheap thrills to once-a-year flyers on discount tickets who want a better seat
5) failing to develop one single quantifiable enhancement to the inflight product that would make a seat on NWA more desirable than one on Delta, Continental or any other competitor