Originally Posted by bombayhog
...How would it be possible to manipulate an OW award to the extent that you would deserve getting barred from booking any in the future?
That last question is easy-- we've seen it here. But the fact they might "deserve" something in the eyes of AA (and others) and whether such a "banning" has ever taken place is two very different issues and, in cases like this, it's
always safer to assume the AAgent was just making it up.
It's far, far more likely that such a "banned" list applies to people who violated the rules of a very complicated OW award (which can be very tempting-- and best not detailed here) and/or used the award in such a way that AAdvantage had an excuse to say "fool us once..."
That's far, far more likely than what she said as-is. Trust me.
