Just curious - how often do you turn in a comment card (or post a comment on the Marriott web site)? In general are your comments positive or negative? If you have changed your Marriott Rewards level over the years, have you posted more or less with advancing or declining status?

On average I turn in positive comments about exceptional service about 1-2 times per month. I am always amazed at how grateful these employees are when I tell them I have done this. Have you had the same experience?