Join Date: Apr 2006
Location: Los Angeles, California
Programs: United LT-GS, AA LT-Plat, Hyatt LT-Globalist, Hilton LT-Diamond, Marriott LT-Titanium, Hertz PC
Posts: 15,835
I agree with Cigarman: I don't see anything being due. The issue is primarily weather. You could write a letter, but I believe you'll probably get some kind of form letter back. If you really want to make a point with Continental, writing to the company--IMHO--is a complete waste of time: file a complaint with the DOT.