Originally Posted by Viajero
Recommended by some, not all, by a long shot. Old argument, anyway, with winners on both sides of the fence.
Fully agree; my experience with the DONE4 I have nearly finished is that it is so simple to change flights that you are better to use the 'free' insurance by booking actual flights where possible.
A 'phone call directly to the airlines involved (BA/QF/AA & CX) enabled several seamless changes even though I had a 20 coupon paper ticket. I only had 2 open dated DFW/ANC segments with the original booking (August, the actual flights were not entered into the GDS's until November).
None of these changes incurred any additional cost other than the 'phone call.