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Old Jul 25, 2006 | 6:22 pm
  #9  
wth
 
Join Date: Jan 2005
Location: Pacific Northwest
Programs: 2011 Air: AA (Plat) UA (Prem); Hotel: HGP (Dia), HH (Dia), KIT (IC); Car: HZ (PC) AF
Posts: 688
Confused

First of all, thanks to all for the replies. However, either I seem to be missing something or I look at this differently than most of you do.

For perspective, I am relatively new to GP (four stays since 3/06), but have been HH Diamond and SPG Platinum for several years, so I'm not new to hotel programs. And, as a Marketing professional, I understand that hotel programs factor promotional cost/returns on a projected "slippage" factor.

First, I appreciate that Hyatt does not seem to require registration for most promotions. While I understand why programs do this, it still cheeses me. having said that, I expect that if I check in with an active GP account, I expect the promotional bonus to be awarded automatically. I don't feel I should have to note G1/2/3 at time of reservation, check-in or check out.

Second, there have been a couple of references to scanning the bill for bonuses. I have reviewed both of my invoices and do not see any section that specifically states points earned let alone bonuses. All I see is a line that states "Your account (GP number) will be credited for all eligible charges.". In one case, the receipt did not even list my acct. #, but base points were awarded in a timely manner. Am I missing something here?

Finally, there were several comments that suggested that "pushing this with Hyatt would do more harm than good", or "don't make a fuss with Hyatt or they may decide to enforce the rules", or that people are happy with the status quo. I'm unclear here. I fail to see anything in the GP Bonus Points T&C that require me to do anything other than provide my GP #, request GP points and pay a "qualified rate" as defined. The underlying suggestion is that I may rock the boat. How? Again, what am I missing here?

The one thing that seems abundantly clear to me re. Hyatt's GP program. thus far, is that the only way to earn enough points for meaningful redemption is to spend an inordinate number of nights at Hyatt and/or maximize the promotional bonus points.

Last edited by wth; Jul 25, 2006 at 6:25 pm Reason: Grammar
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