Often times they don't post. There are threads on this and the general advice is to ensure they are listed on your receipt at checkout. If they are they should post.
Pushing this with Hyatt might do more harm than good.
For instance; what if you forgot to sign-up for a promo at reservation? If Hyatt fixed thier systems and cracked down then you might not have a way to get these. As it is today Hyatt happily adds promotion points when you call them. Given this, I'm quite pleased with the status quo.
Originally Posted by wth
My most humblest apologies if this has been addressed elsewhere. I did a search and found nothing.
Has anyone encountered problems with the 1,500/2,000 bonus points at selected properties posting to your account? I had two recent Hyatt stays in the Chicago area and, in neither case, did the 2.000 bonus points post without a call to Hyatt. That means I'm 0-for-2. Note, I waited two weekss before calling.
Hyatt quickly added the bonus points. They told me that it is the responsibilty of someone at the property to note/request these bonus points and that sometimes they are busy and forget.
First, it is open to every GP member and doesn't require registration (unlike UA 1,500 miles, which, BTW, posted w/o problem). So why does it rely upon property input? Second, since when is the fact that a property is too busy an excuse?
The latter points are just me ranting, but has anyone had posting issues?