I need some input from anyone who has had a similar situation. I was supposed to travel DCA-ATL-BOG today. Get to the airport with plenty of time and they tell me "sorry your flight is delayed and you're not going to make your connection". As if no big deal, to make a very long story short. We went round and round and the only thing they would give us is the same flight from Dulles on Tuesday!! A full two days late!!

I asked about compensation and the supervisor offers us a $25 vocuher. I told her that was insulting for a two day delay in service. She tells me to call Delta Cusotmer Service, which I do.

The CS rep tells me $25 is a joke and offers a $200 voucher, which I said was a joke give it is a two day delay and I have received $400 for a 3 hour delay on a VDB. He said they are not the same thing, there is no one else to talk to and I could write a letter if I want.

First I am completely shocked at Delta's attitude about the two day delay, very non-chalant. I am really steamed about the whole episode and I am going to write.

Any advice on what to ask for for a two day delay, I got $250 from UAL for an overnight mechanical delay on a three hour flight, $200 just doesn't seem enough for the inconvenience.

On top of it all, when I was sepaking with Customer Service, they checked the flight that was delayed and informed me that it was not as delayed as previously thought only 7 minutes, and I could have caught my flight after all.

Any advice on reasonable compensation would be appreciated prior to writing my letter. If it means anything I'm a Gold Medallion, but not for long after this.

Thanks

[This message has been edited by bdodd444 (edited Jan 11, 2004).]