Originally Posted by Donna49
FI uses a 767 for SFO-KEF, and that plane has palatized cargo. All other FI planes are 757's with belt loading of luggage. It would be my guess that something/someone screwed it up.....and agents could care less about telling you, the passenger.
I think the luggage problem for arrivals into Reykjavik is that first priority is to get all the connecting passengers bags to their flights so the planes can leave - and then as a second order measure they bring the bags to people actually arriving in KEF.
The airport is a zoo now because of large construction projects - apparently enlarging it but seemingly more to turn it into a shopping mall !
The 767 is the oldest aircraft Icelandair uses and they are mainly used on charter flights with the exception of SFO and occasionally BOS. So the single-aisle 757s are actually more comfortable.