Originally Posted by Wilbur
Usually this is the biggest problem with SQ flights going TO Singapore, as the Gate Agents, etc. aren't familiar with the UA miles/PPS points double play. Then the robot action begins when you try to remedy the situation after the fact. Annoying but true.
Sorry to hear about your experience. But so far, I would say the misposted miles is pretty rare for me, and usually FROM Singapore.
And haven't heard the ROBOT action for quiet sometimes in this forum.
Sorry to hear the robot action, but so far I have great agents!