Catman,
When you come to the Party in Paradise, I'll take you into the Honolulu RCC. Happy?

The UA RCC staff is so much nicer than the staff at the regular check-ins (even at the elite levels). I've gotten great service when a flight has been canceled or delayed. When SFO was fogged in, the RCC person booked me in confirmed seating on two flights and told me to get on whichever one left first.