Originally Posted by mvoight
What was their response to your question?
Clearly, the response was contained in what you quoted! @:-)
I.e.,
Thank you for contacting e-Rewards. We apologize for the confusion.The way our points expiration works is 75% of your rewards that youearned prior to June 30 will expire on August 1. No matter how manypoints you redeem, if there is a remaining balance that was earned priorto June 30, 75% of that remaining balance will expire. To preventyourself from having expiring points on August 1, it is necessary toredeem all of your points that were earned prior to June 30. Please let me know if you having any additional questions at allregarding our expiration policy!