just got off the phone with the third supervisor from NW Mike Seavage(?). He claims that my fair is not a Full fare and that it would have qualified as a full fare IF it had been purhcased 24hrs before the flight. He explains that there are no B full fares within 24 hours of flight time and that the only full fares within 24hours of flight time are Y...
I expressed my frustration that in three calls I got three different answers and I gave him the name of the first supervisor (didnt write down the name of the second supervisor), of course he claims that they are both wrong. At this point im frankly annoyed more of the fact that i feel like im dealing with a snake charmer rather than a multi billion dollar corp with 30k+ employees, and that I just an not get a straight answer... what the hell is going on here?
I am going to try one last time via a channel to me offered by a fellow FTer and see what gives... (dont know if i can disclose fully, but sure will once i get the results) stay tuned...