ktjan's thread on the W Lakeshore provided inspiration, so I ask the same for this hotel.
I've been here on-and-off, and for the most part it seems they don't play any games with upgrades. I get a Club floor room (usually corner), and if not, a larger SPG corner room, and if that isn't available, a normal room.
However, I've been staying here almost 25-30 times in the past 9 months, and I've never gotten a suite upgrade. When I inquire, I'm always told they're occupied by a convention organizer or someone else.
Is this hotel really that popular for meetings (I don't see such events often), or is it that there's hardly any suites to begin with?
I will say this though -- the fresh-baked cookies on the Club floor are highly addictive.
^