Originally Posted by FliesWay2Much

We were told to go down to the customer service desk near Gate 71 at LAX. When I get there, I find about 50 people ahead of me in line. Apparently, there were other people on other flights who had also missed connections for other reasons. At the customer service counter, there were two individuals working there. One was constantly on the phone and did not help any of the stranded passengers. At 0030 (about 90 minutes after we landed and had gotten in line) the individual dealing with passengers suddenly puts up the "position closed" sign and leaves. At this point, there was still about 100 people in line. Somebody in line asks her why she is leaving. She yells in a loud voice, "My shift is over and I'm not getting paid to stay."