Originally Posted by g_leyser
Trust me Skies, nobody is more sorry than I. I am nice as pie to them as well, that's what gets me.
All I want to do is drop off the damn coupons that I'm using - it should take 10 seconds. It usually takes 30+ minutes.
The most infuriating thing was I held a reservation
online, went in to give my certs the next day, and she still wanted to charge me the $15 service fee. Which she is NOT supposed to do when the reservation is made online. When I protested, she told me "go ticket-by-mail, you don't have to pay that way."
I think we are some of the few that will go to the airport to get the ticketing done, so we can secure our upgrades, rather than wait for ticket by mail.
Last edited by chichow; Jul 18, 2006 at 9:01 pm