Originally Posted by rjque
UA FA's tend to respond with a "what's your emergency?" Of course, UA is not known for stellar customer service.
I've never once had that happen on UA, and I'm not at all shy about pushing the call button when I want another drink. I'm always asked, "May I help you?" I say, "When you get a chance, may I please have another [beverage of choice]?" Answer, "Certainly."