Originally Posted by Globehopper
Amtrak simply has a poor track record when it comes to maintaining electronic customer amenities on their trains including the non use of Business Class at-seat videos on the Pacific Surfliners, the fading out of video players in the Viewliner sleeping car bedrooms, the non use of at-seat music on Acela, the Motorola ticketing fiasco and now the inability to even maintain power points on their flagship train.
The power ports are a problem that I think Amtrak will resolve fairly quickly. The post is correct that Amtrak doesn't do passenger-car technology very well. Which is why I bring books, magazines, my own food and drink, etc. when I travel by Amtrak.