Geez! I wasn't saying the airline was wrong, I was stating the gate agent was nasty. Was she nasty just because she didn't do what I requested, no. She was nasty because she is obviously a nasty, bitter human being by nature. There are people that say, "Have a nice day" and mean it and there are the passive aggressive pukes that say "Have a nice day" in a false sweet voice just to be nasty. This GA was just nasty, period.

FWIW, my feet cannot do the walking considering AS is the ONLY carrier to serve this airport. A (just under) four hour connection is more than enough time in that cowtown to take care of business on a lay over.

And I will go back to the point of my post, if the flight is delayed because of the AIRLINE'S screw up, you would think they would go out of their way to be at least nice to the passengers. Their policy IS a customer care kit although I have yet to see them spontaneously offer them without some passenger bringing it up.

The FA on this flight was a total winner and turned the entire F cabin's sour moods around... and yes, I DID write a customer comment into AS about her.

A