Originally Posted by usa18dca
Just argue that the back of Juniper Cert says SYSTEMWIDE...I got it to work for a ROC-SJU run and PBI-FCO
Now...to get upgraded to Envoy :-)
So how'd you manage that - was that over the phone or in-person? Any idea what call center you were with?
FCO = Rome, Italy??? - I can understand SJU (maybe) but Italy??? That's awesome! ^