Originally Posted by pterostyrax
Just found this out today. My wife and I took advantage of the 2 for 1 first class tickets that the Chairman card provides as one of the benefits. When looking at my ThankYou statement, I noticed we had never received mileage credit for the flight. I called Chairman to find out what was the deal, Lucille. Come to find out, unless you take the time and effort to send them a copy of your itinerary by fax, you will get no credit for the mileage. In other words, the company that handles the 2 for 1 first class tickets never informs Citibank that you flew and what the mileage is that should be credited.
Way to go, Citibank!
Yeah it's a hit or miss for Citibank's TY network. When i bought tkts for my wife's planned trip to Montreal was canceled due to family emergency, Citi's credited that flight none the less! However, my mom and brother's flights to PEK from DFW was never credited even though i used my card to buy the tickets..
