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Thread: Delta to focus on better customer service
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Old Nov 11, 2003 | 5:12 pm
  #5  
heckler
 
Join Date: Aug 2002
Location: PNS
Programs: DL PM / 1MM "Enhancee" (Frequent Flyer) Since 1990
Posts: 1,156
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by mikey1003:
I am not so sure right now. I just called to upgrade my NW flights and it WAS ALREADY done. They seem to respect me for my business, whatever it is!</font>
Holy cow! Now that is service.. Go NW!
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