FlyerTalk Forums - View Single Post - Does the "Above & Beyond" Program Still Exist?
Old Nov 7, 2003 | 6:50 pm
  #1  
DLfan
 
Join Date: Sep 2003
Location: VPS
Programs: DL DM/2MM, Etihad Gold, HHonors Diamond, SPG Gold
Posts: 4,787
Does the "Above & Beyond" Program Still Exist?

Does anyone remember this program and/or know if and how I can get more recognition cards?

A few years ago, DL sent me a supply of "Customer Recognition Cards" that were intended to be given to particularly helpful DL employees. The cards were designed as post cards and could also be mailed to "Above & Beyond" at an address in ATL.

Since I had only a dozen or so of the cards, I used them very judiciously (mostly in HNL since that was my home base for 12 years), but now I'm down to my last one. I hate to use it, because I want to save it for the truly deserving employee (of which there are many).

The employees to whom I've given the other 11 or so cards were all familiar with the program and very thankful to receive the card and the recognition for their excellent service. I was never sure what the employee received from the company in exchange for earning cards from their customers, but one employee did tell me that it earned them a higher priority when traveling standby. There may have been other incremental benefits (seems a logical assumption although I have no way of knowing).

Anyway, I enjoy having these cards at my disposal to give a really helpful employee and knowing that my recognition translates into something tangible for that employee.

I don't know how to post a scan of the card, but am willing to learn if someone wants to teach me. Alternatively, I can email a scan to anyone who needs to see it.

Any help with a re-supply? UDH?

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