Originally Posted by Gardyloo
...I know there are QF, CX, and AA versions of the OWE rules (...) So many questions...
I don't have any answers, but I do know you can add BA to the list above.
I suspect that even if a master doc does exist, for each ow airline what really counts is their own "internal manual". One day, when arguing the toss with a BA agent, I read to him verbatim from AA's starfile, thinking I was quoting the "bible", but he dismissed it (albeit in a most british way) by quoting from
his bible, the BA manual.