Originally Posted by dukeman
Wow! I'm surprised they relented. The cert also says no upgrades on the companion tickets.... I would assume that although you couldn't upgrade in advance you might be able to GoEnvoy......
JuniperMC Card, I had to speak to the agent, then some empowered agent, then the call center sup, who sent me to Winston-Salem's call center director, I forgot her name but after 4 hours on the phone, I managed to get 3 of my missing segments back, become silver status, get comped for a lot of crap that happened such as losing my bag the last 2 times I flew US into PBI, 2 overnight stays at PIT both direction without hotel and it was their fault that I misconnected(equipment issues). Then the Director allowed me to purchase this ticket on the condition that the companion cannot be upgraded to Envoy at the time of purchase.
does anyone know if Silver Status gets an envoy upgrade in their kit?
Ryan