Originally Posted by BobH
They're spinning it as an "improved service" and it's something that any computer literate person could easily already do with a just few clicks of a mouse from the E-mail confirmation of the tickee order ....
It
is an improved service, though. You
couldn't do it before, and
now you can. How is that not an improvement from before?
Yes, most of us here are computer literate. Some of us make a living from engineering software to do things it hasn't done before. But from the average traveler's point of view, this is an enhancement, because even remembering how to copy and paste into each type of program they might use can be difficult at times. hard to believe, I know, but it is true. They don't call them 'average' computer users for nothing.