Originally Posted by UK flyer
Good idea. Why didn't I think of that?
[I mean why didn't I think of that before sending in my complaint?]
'cos you are a bloke probably (at least I ASSUME you are a bloke, it gets a bit confusing on here...) - act first, think through things later...
No it could well be the handwash, but it is worth trying to "remove it from the equation".
One thing that is infamous for cracking skin on the finger tips is VERY dry air (i.e. some ski resorts at high altitude...), but can't imagine THAT could be your problem in London during current weather conditions...
Hope that you find the answer soon and let us know - am intrigued now... (ok, I have no life...

).
Boo